Shipping policy
Shipping Policy
Last Updated: August 21, 2026
At KawaiiBowl, we aim to provide a convenient and transparent delivery experience for customers around the world.
1. Free Worldwide Shipping
We offer FREE SHIPPING WORLDWIDE on eligible orders placed through kawaiibowl.online.
There is no standard shipping charge for customers, regardless of the destination supported by our delivery network.
2. Estimated Delivery Time
Our estimated delivery timeframe is:
7–10 days
Delivery times are estimates rather than guaranteed arrival dates.
Occasional delays can occur due to circumstances outside our direct control, including:
- Carrier disruptions
- Severe weather
- Customs clearance
- National or regional holidays
- Transportation disruptions
- High seasonal shipping volumes
- Incorrect or incomplete delivery information
3. International Orders
KawaiiBowl ships internationally to supported destinations.
International shipments may be processed through different logistics partners depending on the destination, product, and available delivery services.
Customs procedures vary by country and may occasionally affect delivery times.
4. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully verify:
- Recipient name
- Street address
- Apartment or unit number
- City
- Province/state
- Postal or ZIP code
- Country
- Contact details
If you notice an error after placing an order, contact support@kawaiibowl.online immediately.
We will make reasonable efforts to assist, but we cannot guarantee address changes once an order has entered fulfillment or shipment.
5. Tracking
When tracking information is available, it may be provided after the order has been dispatched.
Please allow time for tracking information to update after a carrier receives the shipment.
6. Delayed Orders
If your order has not arrived within the expected timeframe, contact us with your order number.
Our support team will review available shipping information and assist with the next appropriate step.
7. Lost Packages
If tracking information indicates that an order may have been lost during transit, please contact us.
We may coordinate with the applicable delivery service and determine an appropriate resolution based on the circumstances.
8. Delivered but Not Received
If tracking shows your package as delivered but you cannot locate it, we recommend first:
- Checking around your delivery location
- Checking with household members
- Checking with neighbors where appropriate
- Contacting the delivery carrier
If the package still cannot be located, contact us for assistance.
9. Damaged Packages
If your product arrives damaged, please take photographs of the product and packaging and contact:
We will review the issue and provide assistance according to our Return & Refund Policy.
10. Shipping Support
For shipping questions:
KawaiiBowl
1033 90e Avenue
Montréal, QC H8R 3A4
Canada
Email: support@kawaiibowl.online
Phone: (866) 612-8483